Omnichannel

Omnichannel is not just another features, it is about customer journey.

 

Via SWIFT Omnichannel Hub, we provide full integration to connect all your sales touch point, payments, fulfillment and inventory, multi-warehouses operation, logistic and delivery, back-office and customer loyalty, all under one roof.

  1. It is about customer journey

  2. It is not for everyone

  3. It is very complex and it will disrupt your current business

  4. US Top 97 Retail, only 5 have strong omni-channel presence

  5. Out of the omnichannel practioner, only 12% are really efficient and offer full experiences

  6. The initiative has to be top-down

 
 
 
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Customizable

Build on the top of our SWIFT ecosystem, we provide you with a customizable omnichannel platform and sales channel that work as one system. SWIFT omnichannel allows you to provides customer experiences such as:

 
 

Ship From Store

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Pick Up In Store

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Ship To Store

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Sales Tool

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Return To Store

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Endless Aisle

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Our Partners

 
 
 

Payment

Shipping

Marketplace

Social

Personalization

 
 
 

Data Analytics

CRM and Loyalty

Retail POS

Back-office ERP